Refund and Cancellation Policy

Prepaid plans, no automatic renewal

BusinessFlow plans are paid in advance for a fixed term (1, 3, 6 or 12 months) through Razorpay. They don’t renew automatically, so there is nothing to cancel: if you don’t pay again, the plan simply ends. You can try BusinessFlow first with a 14-day free trial, no card needed.

Refunds

Payments for prepaid plans are not refunded after payment, except:

• a duplicate payment (you were charged twice for the same plan);
• a payment charged wrongly (for example, the wrong amount);
• when we fail to provide the service you paid for.

Any other refund is at our discretion. To ask for one, email hello@jaidigitalads.com with your workspace name and the payment or invoice number.

An approved refund goes back to the payment method you used, through Razorpay; how long it takes to show depends on your bank. We send a refund receipt. A full refund ends the plan it was for; a partial refund shortens it in proportion.

When a plan ends

Sending keeps working for 3 days after a paid term ends. Then the workspace becomes read-only: your data is kept and incoming messages are still received, but nothing is sent until you renew. Details are in our Terms of Service.

Taxes

Prices are final. No GST is charged at present; we will tell you by email before any tax is added.

WhatsApp charges from Meta

Meta charges for WhatsApp messaging separately and bills you directly. Those charges are covered by Meta’s own terms, not this policy.

Questions

Email hello@jaidigitalads.com.