On Meta’s official WhatsApp Business Platform
Your team’s WhatsApp inbox, campaigns and automation in one place.
BusinessFlow brings customer conversations, broadcast campaigns, automated flows and your contacts together, on Meta’s official WhatsApp Business Platform. Built in India for businesses that sell and support on WhatsApp.
- No card needed
- Every feature in every plan
- Prices in ₹, no GST charged
Illustration with sample data.
Built on Meta’s official WhatsApp Business Platform (Cloud API). No unofficial tools and no personal-number automation. Your number is connected through Meta’s own sign-up, and Meta’s messaging policies apply. BusinessFlow is an independent product, not affiliated with or endorsed by Meta or WhatsApp.
- Free trial
- 14 days
- File storage
- 10 GB
- Trial campaign recipients
- 100
Every feature, no card needed.
Per workspace, kept privately.
In total during the trial; no cap once you pay.
What you can do
Everything your team needs on WhatsApp
One workspace for your team, every customer conversation and every message you send.
Every WhatsApp conversation in one shared inbox
Answer customers together: assign chats, leave internal notes, reply with saved responses, photos, documents, buttons and lists, and schedule a message for later.
- The 24-hour window is shown on every chat; outside it, you send a Meta-approved template.
- See who else is replying; read receipts go only when someone opens the chat.
- Ask for a satisfaction rating when a conversation closes.
Campaigns that only reach people who said yes
Send an approved template to a segment now or at a set time, repeat it on a schedule, or run a drip sequence.
- Only opted-in contacts receive it; a STOP reply keeps a person out.
- Meta’s daily limits are respected: a campaign pauses and resumes on its own.
- Delivered, read and replied counts for every campaign.
Templates, written here and approved by Meta
Write message templates with variables, buttons and a photo, video or document header, submit them to Meta, or start from Meta’s template library.
- Variables fill in from each contact’s fields.
- Approval status and Meta’s quality rating, kept in sync.
Automated flows, with a person one step away
Reply to keywords, greet new conversations, or follow up when there’s no reply.
- Send messages and templates, ask with a form, tag, assign, wait and branch.
- Hand over to a person at any step, or when a customer asks.
Forms inside WhatsApp
Collect bookings, feedback or details with Meta’s native WhatsApp forms, sent from the inbox, a flow or a template button.
- Answers are saved on the contact.
- Export answers to CSV. Beta
Leads, contacts and a simple CRM
Capture leads with a website widget, form links and QR codes. Keep contacts with your own fields, tags, segments and their consent history.
- CSV import with a row-by-row report, and export any list.
- A deals pipeline, and invoices sent as a PDF on WhatsApp.
See what works
Messages, delivery and read rates, response times, agent performance, campaign results and satisfaction ratings.
- Meta’s charges by category, from your WhatsApp account. Beta
- Export any report to CSV.
A developer API and signed webhooks
Send messages and manage contacts from your own systems with workspace API keys, and receive signed webhooks for new messages and delivery updates.
- Scoped keys, a per-minute rate limit per key, retries for webhooks.
- Public documentation for your developers. Beta
How it works
From sign-up to your first campaign
Step 1
Start your free trial
14 days with every feature, and no card. Invite your team as admins or agents.
Step 2
Connect your WhatsApp number
Link your WhatsApp Business number through Meta’s official sign-up, in a few clicks, from inside the app.
Step 3
Bring in contacts and templates
Import contacts with their consent, add a website form, and submit your templates to Meta for approval.
Step 4
Talk, send and automate
Reply as a team, run campaigns and flows, and see what works in analytics.
Built for WhatsApp’s rules
Message people who want to hear from you
Spam gets WhatsApp numbers restricted. BusinessFlow is designed so your team stays inside WhatsApp’s Business Messaging Policy by default.
Opted-in contacts only; STOP means stop
Campaigns go only to contacts who opted in. A STOP reply opts a person out, and nothing your team does by accident brings them back.
The 24-hour window, on every chat
Free-form replies inside the customer service window; approved templates outside it.
Meta’s limits, respected and shown
Daily messaging limits and your number’s quality rating, so a campaign pauses instead of risking your number.
Consent you can show
Every opt-in records the exact wording the person agreed to, where and when; every opt-out is kept in the contact’s history.
Works with
Connects to what you already use
Labels show what is still being tested with real accounts.
WhatsApp Cloud API
Meta’s official platform, connected through Meta’s own sign-up. No personal-number automation.
Developer API and webhooks Beta
Send messages and manage contacts from your systems; receive signed webhooks.
Razorpay
Pay for your plan securely through Razorpay.
Shopify Coming soon
Order updates and cart reminders for your Shopify store.
WooCommerce Beta
Order updates for your WooCommerce store.
CSV files
Import contacts from Excel, Google Sheets or another CRM, and export what you need.
Pricing
One plan, every feature. Choose how long.
Start with a 14-day free trial, no card needed. Then prepay for 1, 3, 6 or 12 months; nothing renews automatically.
Monthly
₹1,499
₹1,499 per month
Pay once for 1 month. Total ₹1,499.
Start free trial3 months
₹2,999
₹4,497Save 33%₹1,000 per month
Pay once for 3 months. Total ₹2,999.
Start free trial6 months
₹5,499
₹8,994Save 39%₹917 per month
Pay once for 6 months. Total ₹5,499.
Start free trialBest value
12 months
₹9,999
₹17,988Save 44%₹833 per month
Pay once for 12 months. Total ₹9,999.
Start free trial
- Every plan includes every feature of BusinessFlow. Start with a 14-day free trial, no card needed (during the trial, bulk sends reach up to 100 recipients in total).
- Prices are final: no GST is charged. Plans are prepaid and don't renew automatically.
- WhatsApp message charges are billed by Meta directly to you and aren't included.
Who we are
BusinessFlow, a product of Jai Digital Ads
BusinessFlow is made and run by Jai Digital Ads, a business in Coimbatore, Tamil Nadu, India. We answer support and privacy questions ourselves, by email.
Where your data lives: our database is hosted in the AWS Mumbai region; stored files are kept privately with Backblaze in the United States. Payments are handled by Razorpay. The Privacy Policy lists every provider we use and why.
Business details
BusinessFlow, a product of Jai Digital Ads
Registered address: [Registered address: to be added]
Phone: [Phone: to be added]
Email: hello@jaidigitalads.com
FAQ
Questions, answered
Something else? Email us and a person will reply.
Is BusinessFlow an official WhatsApp or Meta product?
No. BusinessFlow is an independent product by Jai Digital Ads, built on Meta’s official WhatsApp Business Platform (Cloud API). It is not affiliated with, endorsed or sponsored by Meta or WhatsApp. It never automates a personal WhatsApp account, which WhatsApp’s terms don’t allow. WhatsApp is a trademark of Meta Platforms, Inc.
What do I need to get started?
A Meta Business account and a phone number for the WhatsApp Business Platform. You connect them from inside the app through Meta’s own sign-up, which explains which numbers can be used. Meta reviews message templates before you can use them.
What can my team do in BusinessFlow?
Answer customers together in a shared inbox, send campaigns (one-off, scheduled, recurring or drip), build automated flows, send WhatsApp forms, keep contacts with their consent and a deals pipeline, send invoices, connect a WooCommerce store (beta) or a Shopify store (coming soon), use the developer API (beta), and see it all in analytics.
Who pays for WhatsApp messages?
Meta charges for WhatsApp messages and bills you directly, on your own Meta account. Those charges aren’t part of BusinessFlow’s price. Analytics shows Meta’s charges by category so there are no surprises.
How much does it cost?
Every plan has every feature; you choose how long to prepay: ₹1,499 for 1 month, ₹2,999 for 3 months, ₹5,499 for 6 months or ₹9,999 for 12 months. Prices are final: no GST is charged. Plans don’t renew automatically, and you start with a 14-day free trial, no card needed. WhatsApp message charges are billed by Meta directly.
What happens when the trial or a plan ends?
Nothing is lost. After a paid plan ends you have 3 more days of sending; after that, or straight away when a trial ends, the workspace becomes read-only: incoming messages still arrive and you can read and export everything, but nothing is sent until you choose a plan.
Are there limits?
No limits on team members, contacts, WhatsApp numbers, campaigns or flows (the developer API has a per-minute rate limit per key). Each workspace has 10 GB of file storage. Meta’s own limits still apply, such as how many new people a number can message each day. During the free trial, campaigns can reach up to 100 recipients in total.
How does BusinessFlow handle consent and opt-outs?
Campaigns go only to opted-in contacts. Lead forms show an unticked consent box and save the exact wording each person agreed to. A STOP reply opts a person out, and opt-outs are never reversed by a form, an import or a bulk action; only someone on your team can do that, with a note.
Can I capture leads from my website?
Yes: add a “Chat with us” widget to any site with one line of code, embed a form, or share it as a link and a printable QR code. Spam is filtered with Cloudflare Turnstile and a daily cap on new contacts; leads over the cap are held for you to review.
Can I bring in the contacts I already have?
Yes. Upload a CSV from Excel, Google Sheets or another CRM, match each column to a field, and choose whether existing contacts are skipped or updated. You get a report of anything that was skipped and why.
Where is my data stored?
BusinessFlow’s database is hosted by Supabase in the AWS Mumbai region; photos, documents and other files are kept privately with Backblaze in the United States, never with a public link. Every provider we use, and what for, is listed in our Privacy Policy.
Does BusinessFlow use AI?
No. Replies and automated flows follow the rules your team sets.
Try BusinessFlow free for 14 days
Every feature, no card needed. Prices are final: no GST is charged. WhatsApp message charges are billed by Meta directly.
Email us to get started
Tell us about your business and we’ll set up your free trial with you, personally.
hello@jaidigitalads.comWe’ll only use your details to talk to you about your trial. Privacy Policy